Work and Asset Management System (WAM) Implementation

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Cardno’s implementation team successfully transitioned the City of Phoenix’s work order and asset management system.

Cardno’s implementation team joined forces with the City of Phoenix’s core team to establish a project partnership to successfully achieve an orderly and timely transition to their work order and asset management system. Goals of this implementation included:

  • evaluate and analyze individual assets or grouping of assets for their capital, operating, and maintenance histories and costs
  • aid in regulatory reporting requirements
  • better define asset valuation and condition rating data
  • more effectively capture billing information and work history related activities on City customers
  • streamline field crews business processes with the integration of the City’s GIS, Financial (SAP), Human Resources and SCADA systems.

Serving as program manager for the implementation, Cardno’s key services included:

  • planning and coordination
  • software installation support
  • GIS interface and integration support
  • software configuration
  • data conversion and migration
  • system integration testing
  • training
  • system rollout support.