Human approach shaping and delivering projects
Throughout the decades, our Asia Pacific regional operations in Auckland, Ballarat, Cairns, Darwin, Gold Coast, Hervey Bay, Kalgoorlie, Mackay, Newcastle, Nowra, Rockhampton, Springfield, Sunshine Coast, Townsville and Wollongong have delivered on a number of landmark projects, both big and small, which has helped to build and connect our regional and rural communities.
In November 2017, the Townsville office celebrated a significant milestone of 50 years in operation. Commencing as Cardno and Davies in 1967, the North Queensland team has delivered prominent projects across urban development, environmental services, planning, Indigenous health and cyclone recovery.
“In an era when offices may come and go, we’re proud of our strong and consistent regional presence.” ~ Michael Bancroft, Operations Leader, Regional Queensland.
While our regional teams continue to fulfill their role of providing growth and resilience to their national markets, it’s our people and their human-approach that plays a key role in shaping and delivering projects that leave a lasting legacy for our growing communities.
In early 2019, our team in Central Queensland, who have been working on restoring a road on Mount Archer under the Rockhampton National Disaster Relief and Recovery Arrangement Project (NDRRA), received a heart-warming letter from a female resident in Rockhampton. She explained in her letter that the road works could have been very stressful for her and her family, but instead she found the teams’ kind and cheerful daily gestures filled her with much joy and happiness.
The woman had been severely ill and suffering immense pain for several years. As part of her healing journey, she welcomed people into her life that gave her joy, and some of these people were members of our team. Each day, they would wave and smile back at the lady and her two daughters who greeted them from their front yard, which was located on the top of the hill, as they worked to restore the road. At the end of the project, the team bought her some flowers as a token of their appreciation.
“Everyone is fighting a battle, and you helped me light mine. You helped me change my life, and I am so very grateful for each of you, and I will always pay it forward.”
As a result, we have come to know that a number of her health issues have declined, she is feeling physically and mentally well, and is the healthiest and happiest she has been in a long while.
It just goes to show that even the small gestures from our team continue to make a difference for the communities we operate in. As a big/small company, we will continue to bring a human approach to delivering game-changing work for our clients in our communities.